1. What Is Personal Information

“Personal information” means information that can identify a specific individual, such as name, address, telephone number, email address, or other information that can identify an individual.

2. Information We Collect

We may collect the following personal information through our inquiry form and related communications:

• Name
• Company or organization name
• Email address
• Telephone number
• Inquiry details
• Other information provided by you in connection with your inquiry

3. How We Use Personal Information

We use the personal information we collect for the following purposes:

• To respond to inquiries
• To provide information about our products or services when relevant to the inquiry
• To improve our products and services through statistical analysis in a form that does not identify individuals
• To respond to requirements under laws and regulations
• To carry out other purposes separately notified to or consented to by the individual

4. Disclosure to Third Parties

We will not disclose or provide personal information to third parties except in the following cases:

• When we have the individual’s consent
• When disclosure is required by laws or regulations
• When disclosure is necessary to protect a person’s life, body, or property
• When disclosure is necessary within the scope required for service providers or contractors to perform work on our behalf

5. Security and Management

We take appropriate security measures to prevent unauthorized access to, loss, destruction, alteration, or leakage of personal information. When we entrust the handling of personal information to a service provider or contractor, we require appropriate management of such information.

6. Requests for Disclosure, Correction, or Deletion

If you wish to request disclosure, correction, or deletion of your personal information, please contact us through the contact point below. We will respond within a reasonable period after confirming your identity, in accordance with applicable laws and regulations.

7. Cookies and Website Analytics

This website uses cookies and analytics tools to improve our services:

• Google Analytics 4: collects statistics on how the site is used, such as which pages are viewed and how long visitors stay.
• Microsoft Clarity: records interactions such as clicks and scrolling (heatmaps and session recordings). Text entered into forms is masked and is not recorded.
• Cloudflare Turnstile: helps prevent fraudulent or automated submissions through the inquiry form.

Through the use of these tools, cookies, information about your device and browser, the URLs of pages you view, and records of your interactions may be transmitted to the respective service providers (Google LLC, Microsoft Corporation, and Cloudflare, Inc.).

We do not use these technologies to identify individuals. You may disable cookies through your browser settings, but doing so may prevent you from using the inquiry form.

8. Changes to This Privacy Policy

We may revise this Privacy Policy when necessary due to changes in laws, regulations, our business activities, or the way we handle personal information. Any revised Privacy Policy will become effective when posted on this website, unless otherwise specified.

If we begin handling personal information for new purposes, such as online sales, delivery, payment processing, subscriptions, or marketing campaigns, we will update this Privacy Policy as necessary.

9. Contact

For inquiries regarding the handling of personal information, please contact us through the inquiry form on this website.

Samurai Robotics Inc.
1-15-9 Ebisu, Shibuya-ku, Tokyo 150-0013, Japan